On this episode of Discovering Your Frequency, your host, Brian Sexton, sits down and tunes in to conversations with a few of the greatest and brightest creators, influencers, and entrepreneurs that Jacksonville has to supply. At present, Brian speaks with Nunzio Smith of Escape Me Cellular LLC
Nunzio Smith
proprietor/operator at Escape me Cellular LLC
Web site Deal with: https://escapememobile.com/
Quick firm description:
Escape Me Cellular is Northeast Florida’s solely cellular escape room, bringing immersive, team-building adventures on to your location. Whether or not it’s a company occasion, college operate, celebration, or pageant, we ship a novel and interactive expertise designed to problem minds and create unforgettable recollections. We carry the escape to you
Inform me a time you failed ahead and what you realized from the expertise
One in all our largest ‘fail ahead’ moments occurred throughout an occasion when our generator all of a sudden shut down in the course of a sport. We found the oil had run out, which induced half of the sport’s electronics to go useless. Gamers had been exterior ready to play, whereas the group contained in the escape room needed to wait as we scrambled to reset and get issues again up and working. It was a tricky second with prospects watching, however we stayed calm and dealt with it as professionally as potential. From this expertise, we realized a vital lesson: at all times carry out a full pre-event tools inspection, together with checking oil ranges within the generator. Now, oil checks, gasoline ranges, and backup energy options are a part of our pre-event guidelines. What might have been a catastrophe turned a turning level that made us extra meticulous in our preparation. It taught us the significance of redundancy and the right way to deal with sudden issues underneath strain.
What are your largest obstacles and limitations to success?
Our largest impediment is consciousness and visibility. Being Jacksonville’s solely cellular escape room is a novel promoting level, however many individuals merely don’t know we exist but. Since we aren’t a stationary venue, we rely closely on group outreach, word-of-mouth, and digital advertising to get the phrase out. Competing towards massive, well-established leisure companies with greater advertising budgets will be difficult. One other barrier is educating potential purchasers on the cellular idea itself. Many are accustomed to conventional escape rooms however have by no means thought-about the comfort of bringing the expertise to their very own location—be it for company group constructing, faculties, or personal events. Bridging that hole in understanding and displaying the worth of our cellular service is a steady effort.
What’s the proudest second of your management profession?
Our proudest second was once we efficiently coordinated and executed an engagement celebration occasion for an exquisite couple and their company. It was a special day the place the whole lot needed to be excellent, and we knew how essential it was to create a memorable expertise for them. As a group, we labored collectively seamlessly to make sure each element was dealt with — from setup to sport stream to visitor interactions. Everybody was in sync, anticipating wants and fixing points earlier than they might even come up. The couple and their company had an outstanding time, and seeing how a lot pleasure we had been capable of carry them made it one of the crucial rewarding experiences we’ve had. It reminded us why we do what we do: to create distinctive, unforgettable recollections for our purchasers.
What evokes you to continue to grow and studying as a pacesetter?
We’re impressed to develop as leaders as a result of we imagine in continually evolving to fulfill our purchasers’ wants. Each occasion, each team-building session, teaches us one thing new. We see firsthand how inventive problem-solving, adaptability, and management play out in our cellular escape experiences, and it motivates us to repeatedly enhance not only for our enterprise, however for our group. Staying progressive and open to suggestions ensures that we are able to ship a top-tier expertise each single time.
What affect do you hope to go away in your group or business?
We hope to go away an enduring affect by displaying that immersive, high-quality escape room experiences don’t need to be tied to a single location. When bringing the escape room on to the shopper, we’re breaking down limitations and making team-building, training, and leisure extra accessible. We wish to encourage others within the business to assume exterior the field, each actually and figuratively, and to see the potential of cellular, interactive experiences in creating stronger groups, higher occasions, and extra related communities.
Who do you admire within the business and why?
We admire corporations like Thoughts Bender escape for his or her consideration to element, their give attention to buyer expertise, and their dedication to innovation. They’ve set a excessive bar for immersive storytelling and puzzle design, and we glance as much as their capability to create experiences that captivate gamers of all ages. Their success reveals what’s potential once you mix ardour with wonderful creativeness, and that’s the form of affect we try to make within the cellular house.
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